Friday, July 27 2018
- Paying close attention to what the other person is saying.
- Asking clarifying questions.
- Rephrasing what the other person says to ensure understanding
- Asking leading questions.
- Taking time to let the other person think and express what they want to say.
- Know how to exchange ideas rationally, without arguing.
- Know how to listen.
- Know that conversation is about slowly taking time to share information.
- Look for the good points in the other point of view.
- Look for commonalities on both sides.
- Exchange experiences, giving the other person time to talk.
- Don't jump into the conversation before the other person has stopped talking.
- Don't try to hog the conversation.
- Do you develop and work on your communication skills?
- Do you treat people as you would like to be treated yourself?
- Do you actively listen to what other people have to say?
- Do you give people time, and "be present" when you are with them?
- Do you give people time to finish what they are saying?
- Do you ask leading questions to prompt the other person?
- Do you avoid speculating about what others think?
- Do you now that speculating about what others think can be boring?
- Do you stick to facts?
Eti shared with us a quote that emphasised what we discussed today. Deal with situations with empathy and honesty, rather than letting them fester and destroy our relationships with others.